IVA WebinarOn Wednesday 12th October we hosted a webinar in order to showcase one of our latest products to be added to the Lokulus platform, IVA. IVA is our very own intelligent virtual assistant, and we would ... A conversation with Sarah Coke, Head of Projects The mergence of online and in-store: how to create a seamless customer journey Are you maximising the opportunity of online? The rise and rise of Working From HomeLokulus CTO Mark Chamberlain, Customer Engagement Consultant, Philip Watt and DSB MD Angus Chenevix Trench discuss what impact 2020 will have on customer experience in 2021....