AI that works the way TMCs actually work.
LokulusAI doesn’t just automate — it understands.
Every enquiry is categorised, summarised, enriched and routed with intelligence the moment it arrives.
From identifying PNRs to surfacing urgency and extracting critical travel data, our AI is constantly improving, because we build it in direct response to what leading TMCs tell us they need.
Our AI product is constantly evolving to deliver even greater operational intelligence and control.
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For over 20 years, Lokulus has been leading the charge in AI innovation, shaping products and services that evolve with your business. With our deep experience, we understand not just what your business needs today but what it will need tomorrow.
We’re constantly pushing the boundaries of what’s possible — delivering personalised customer experiences and automating essential tasks for your teams.
LokulusAI instantly transforms every customer enquiry, consultant response and related communication into one clear, structured overview — updated in real time.
A live, intelligent timeline gives your team immediate clarity on what’s happened, what’s been said, and what still needs action, without digging through email chains or jumping between systems.
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Read nowLokulusAI analyses every message for context, intent and key travel data — automatically identifying enquiry type and assigning the correct category.
Each case reaches the right specialist without delay.
Fewer hand-offs. Faster resolution. More efficient service operations.
By automatically classifying, summarising and interpreting each enquiry, LokulusAI removes hours of repetitive admin from your team’s day.
Information stays structured, consistent and complete — improving reporting accuracy, governance standards and reducing the risk of costly oversight.
Smarter data. Stronger control. Better outcomes.
Every interaction is summarised into a clear, up-to-date overview with a live timeline of what’s happened and what still needs action.
Consultants focus on supporting travellers — not piecing together information.
No digging through email threads. No switching screens. No missing context.
Case summaries can be added directly to outbound emails or shared as attachments — with full edit history maintained for QA visibility.
With clients receiving clearer communication and managers gaining stronger oversight, every AI-enhanced interaction contributes to richer operational insight and continuous service improvement.
Say goodbye to repetitive manual tasks, and hello to intelligent automation and lower cost to serve. Want to find out more about how we could work to you to transform your business processes?