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Your AI workflow automation platform

We are a proudly independent technology company who have been operating for over 20 years with our clients at the heart of what we do. We transform the way businesses interact with their customers, delivering exceptional experiences for both their customers and their teams.

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A selection of our clients

Our AI-driven platform empowers organisations needing to intelligently manage and adapt automated workflows.

You won’t find any off-the-shelf solutions from us - we use our knowledge and experience to create something which suits the needs of your business.

With our solutions responding to your needs, they are designed so they can adapt, grow, and deliver continuous improvement as your goals change.

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Deliver exceptional customer experiences with Lokulus

Without Lokulus

Your problem

Stuck in a tech silo with outdated stacks that won’t work reliably across multiple locations making finding the right information a struggle?

With Lokulus

Our solution

With our solution, those silos are a thing of the past. Our platform delivers seamless customer experiences with the help of our smart integrations and automation. The outcome? Timely, personalised, proactive communications where and when customers need them.

Without Lokulus

Your problem

Agents inundated with customer queries and struggling to keep on top of all the inbound communications meaning frustrated customers who are beginning to look elsewhere.

With Lokulus

Our solution

Empower your agents to make the most of their skills and concentrate on the important stuff whilst our platform replaces manual, time consuming processes with automated, trackable work allocation.

Without Lokulus

Your problem

Conflicting information held in multiple systems is falling short of your businesses’ needs. These inaccuracies and generic communications are causing frustration with your most valued customers.

With Lokulus

Our solution

Lokulus’ platform brings all information across multiple systems into one place, supporting your agents to deliver round the clock, tailored, responses to customers that will want to keep coming back.

Our clients

"The solution had to be implemented in record time and with minimum fuss as we transitioned our contact centre. Users and customers alike are delighted with the improvements we’ve made to the customer experience."

  • Bennetts

"Having worked with Lokulus before, we are confident in their products and look forward to seeing the results for both us and our customers."

  • Thomson & Morgan

"Lokulus has been a game changer for our customers and service teams."

  • BeMoto

"Lokulus really understand the business challenges we have during this time of change."

  • Large UK retailer

"The Customer Service Centre has delivered the best ever Customer Satisfaction Survey results since CSAT started to be measured in 2011."

  • Global car manufacturer

"Lokulus continues to be the best partner we work with."

  • Capita