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Revolutionise your
Customer Service

Deliver exceptional service with AI workflows. Streamline processes and seamlessly manage your team’s work to save time and reduce costs. Scale business operations effortlessly with real-time insights that drive better decision-making.

/ Case studies
  • AirBusiness
    Market-leader in global mail, e-commerce, fulfilment, distribution and subscription management.
  • Thompson & Morgan
    UK's largest mail-order seed and plant company
  • Saga
    Insurance customer service optimisations saw a 7-figure annual efficiency savings
  • Bennetts
    Automotive Insurance reduced response times by 65%
/ About

With you every step of the way

Our mission is to partner with our clients in a clear and transparent way, delivering innovative solutions that simplify complex problems.

There are no hidden costs, complex packages or convoluted agreements. We make this happen by working with you and your teams to agree the outcomes up front, so we can offer solutions specifically to suit you.

Did you know?

AI could boost your productivity and efficiency levels by 40%?

Meet your AI workflow automation partner

Our AI-driven platform empowers organisations needing to intelligently manage and adapt automated workflows.

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Why Lokulus

  • 1

    All about automation

    Feeling like the international, large tech providers not serving you like they should? Come and talk to us. We can be flexible, agile and can shape what you ACTUALLY need, not what you’re being told you need.

    For smaller start-ups on the upward trajectory, we’re on a mission to support you to successfully navigate through change and growth using intelligent AI-driven automation.

    Evolving and revolutionising customer experiences for the last 20+ years, our customer-centric software platform is here to transform how you deal with work driven by your customers now and into the future.

  • 2

    Workflows that work

    With the Lokulus platform, make clear and transparent decisions from day one, with tech that understands the context of the work, supporting you in deciding the best action to take.

    Imagine a world with fully automated execution of complex repeatable work, and a system that’s intelligent enough to know when escalation to a human is required.

  • 3

    Focused on you

    You won’t find any off-the-shelf solutions from us – we’re all about the outcome, so we use our experience and expertise to create something that suits the needs of your business. With solutions designed to respond directly to your needs, they can adapt, grow, and deliver continuous improvement as your goals change.

Did you know?

92% of businesses are planning to invest in AI-powered technologies in 2024

How technology needs to do the heavy lifting in customer experience for the travel sector

Read now
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Let's work together

Say goodbye to repetitive manual tasks, and hello to intelligent automation and lower cost to serve. Want to find out more about how we could work to you to transform your business processes?