For the past 20 years we have been creating innovative technology solutions to solve common customer service challenges.
Our mission is to partner with our clients in a clear and transparent way, delivering innovative solutions that simplify complex problems. We do this by utilising our expertise and technology to drive excellent customer service.
We are revolutionising how businesses get things done.
Innovation, experience and people are at the heart of everything we do which is encapsulated in what we call “the Lokulus way”.
Our clients are as varied as our solutions, and we believe partnership is essential to success. The common thread at the start of our partnership is problem-solving.
Whether you operate in financial services, banking, business process outsourcing, retail, public or third sector organisation, we find our clients are all focused on how to achieve excellence. This could mean wanting to improve the quality of their customer interactions, supporting their internal teams to deliver better or address a particular customer interaction challenge.
Whatever your need, we understand customer journeys, we appreciate our clients and we understand their customers — this is how we ensure that we provide not just the right technology solution but the right ongoing support to deliver success.
Working with Lokulus is different for three main reasons:
- Our expertise all sits inside our business. From your very first conversation with us, you are dealing with dedicated account, technical and project managers who have decades of experience, all based in the UK
- Our people stay with us. We are able to retain and develop our skillset by retaining and developing our own teams
- Our flexible approach. We don’t provide a one size fits all solution for our enterprise or SAAS solutions and in the same way our people aren’t one size fits all. They are experts in their fields but experts that innovate when the time is right.
Contact us today to find out more about Lokulus and the Lokulus Way.