Deliver seamless, 24/7 customer service — anytime, anywhere.
Gartner research concluded that by 2025, Virtual Assistants will automate up to 80% of call centre agent tasks. Meet IVA, your Intelligent Virtual Assistant, designed to do more than just self-service.
Engaging customers on their preferred channels is key to boosting loyalty and retention
IVA: The future is now
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With IVA, experience elevated customer interactions through seamless, streamlined communications that boost operational efficiency and drive satisfaction. The result? Increased customer retention and lower staff turnover.
While our competitors may offer self-service solutions, they can’t match the depth and versatility of our Intelligent Virtual Assistant (IVA). With IVA, you’ll not only meet customer expectations—you’ll exceed them, setting your business apart in a crowded marketplace. Elevate your service and outperform the competition with capabilities that empower you to do so much more!
IVA seamlessly integrates with your existing systems, enabling automated, harmonious communication with your customers. Powered by Lokulus’ advanced AI bots, you’re not just adopting another solution — you’re embarking on a customer experience revolution. Our intelligent, integrated technologies automate tasks across the front, middle, and back end, driving efficiency like never before.
Recognising that every business is unique, our IVA Journey Builder offers unparalleled flexibility, allowing you to create personalised customer journeys tailored specifically to your industry. Elevate your customer interactions and stand out from the competition with a solution designed to fit your needs.
“Good digital customer service is critical to our business as a modern, efficient, service oriented business with a strong reliance on flexible and remote digital technology, so it's imperative we have the tools in place to support that. Lokulus has been just that and supported our growth and increased our capacity exponentially”
— Matthew Long, MD of BeMoto
Nearly 60% of businesses purchase customised software, compared to off-the-shelf solutions.
Workflow automation: Supercharge your customer service
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