Complete Traveller Insight

Travel Management Companies are under growing pressure to deliver faster, more personalised service — yet the traveller context needed to do this well is still scattered across systems. Consultants are left searching for profiles, policies and preferences mid-conversation, slowing response times and increasing cost-to-serve.

That’s why Lokulus has partnered with Umbrella. Together, we’re bringing complete traveller and corporate insight directly into automated workflows — so from the moment an enquiry lands, agents instantly see who the traveller is, what matters to them, and how their request should be handled.

No searching. No system switching. No missing context.

Check out our recent webinar that showcases the integration in action. You’ll see how TMCs can automatically prioritise VIPs and special requirements, apply policies and approvals consistently, personalise service at scale, and respond faster from the very first interaction — all inside a single workflow.