Lokulus and Umbrella bring together AI-powered workflow automation and live traveller profile intelligence — giving TMCs a single, real-time view of every traveller, the moment an enquiry arrives.
No system switching. No missing context. Just faster, smarter, more personal service at scale.
This partnership will unlock real-time personalisation for TMCs.
Watch a live walkthrough of the integration and see how TMCs can respond faster and personalise service at scale.
Watch nowCorporate travel is more complex than ever. Siloed systems, scattered data, and missing context slow agents down, making it challenging to deliver service that feels truly personal.
Delivering great service isn’t about working harder, it’s about having the right context at the right time. AI-powered workflow automation, combined with rich traveller and corporate profiles, gives agents instant access to preferences, loyalty, policies, and travel history, so they can respond faster, personalise every journey, and deliver seamless service at scale.
without Lokulus
Traveller details are spread across multiple systems, leaving agents searching for information and slowing down interactions.
with Lokulus + Umbrella
Preferences, policies, and priorities are all visible instantly, in a single view, triggering custom workflows and responses that deliver tailored journeys, every time.
You can now explore how the Lokulus-Umbrella integration works, from onboarding and data sync to ROI and pricing.
Discover how this collaboration connects automation with traveller data to transform TMC service.
Read moreConfidence and context at their fingertips
Instant access to complete traveller profiles means no more switching between multiple systems. With full context in one place, agents can respond faster and deliver truly personalised service.
Understand who’s travelling, and what matters to them most
Instant access to personal and corporate profiles unlocks travellers’ preferences, loyalty details, and company policies from the moment an enquiry arrives.
Accurate, compliant data and clear visibility into spend and performance Trusted traveller data means cleaner reporting and stronger compliance, leading to more confident, data-driven decisions.
Reduced handling time, stronger CSAT, and scalable service that stands out
AI-powered automation combined with rich traveller insight, means journeys are handled faster — boosting efficiency without sacrificing personalisation.
Turn every enquiry into an opportunity to deliver faster, smarter, more personal service.