Webinar: Revolutionising Work Distribution for TMCs

We recently hosted an exclusive webinar for members of The Advantage Travel Partnership, diving into how AI-powered automation is set to transform the travel industry — and what that means for Travel Management Companies (TMCs) today.

As rising costs and tighter margins challenge traditional business models, it’s never been more critical for TMCs to evolve. In this session, we explored how shifting from a ticketing-first mindset to a service-driven model can unlock new revenue opportunities, streamline operations, and improve risk management.

The webinar covered:

• How real-time data can empower teams to manage SLAs more effectively
• The role of smart work distribution in reducing response times and boosting productivity
• How proactive GDS queue monitoring helps avoid missed ticketing and notification issues
• Actionable steps to enhance customer experience and drive sustainable growth

If you missed it — or want to revisit the insights — you can watch the full session below.

Watch the webinar.