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/ Industry

Transform Operations. Elevate Service.

Looking to improve response times, streamline enquiry handling, and reduce manual workload—all through one intelligent, joined-up platform? Lokulus Travel is built for TMCs ready to modernise how they manage corporate travel.

With seamless integration into your existing GDS and systems, Lokulus Travel automates workflows, brings all your customer enquiries into one place, and delivers the data insight you need to make smarter decisions—and deliver faster, more personalised service at scale.

Differentiate your TMCBook a demo
/ Client stories
  • XL Travel
    Struggled with disorganised shared mailboxes, disconnected systems, and limited insight — resulting in slow response times, service inconsistencies, and operational inefficiencies.
  • Saga
    7 figure annual efficiency savings and rated 7th in Customer Satisfaction Index across all business categories for customer service.
  • Thomas Cook
    Wanted to move to a consultative sales model while looking for ways to improve the complaints handling process to improve resolution and effectiveness.

Did you know?

Lokulus are featured in The Business Travel Magazine's Tech Hotlist

When Chaos Strikes: How TMCs Navigated the Heathrow Power Outage & How Technology Can Help

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Key Benefits

  • 1

    Real-Time Insights to Drive Smarter Decisions

    Gain instant visibility into booking volumes, SLA adherence, and agent performance. With real-time dashboards and detailed reporting, LokulusTravel empowers TMCs to spot issues early, track performance trends and optimise operations.

  • 2

    Reduce Response Times & Boost Productivity

    Automated enquiry routing ensures requests are assigned based on agent availability, expertise, and workload — eliminating manual triage and reducing bottlenecks. For TMCs dealing with time-sensitive corporate travel requests, this means faster response times, fewer missed SLAs, and a consistently high level of personalised service.

  • 3

    Shared Inbox, Sorted

    Say goodbye to the chaos of shared mailboxes. LokulusAI detects, summarises, and assigns incoming emails and tasks—routing simple enquiries to tools like IVA, and freeing up your consultants to focus on complex, high-value bookings.

  • Lokulus in Action with XL Travel

Did you know?

AI and automation are key to a future of cost effective and exceptional service

Pioneering AI automation software to transform the way TMCs do business

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Problems. Solved.

Problem

Without Lokulus

Important customer details live in silos, making it hard to deliver personalised service.

Solved

With Lokulus

With a contextual single customer view, agents get only the information they need, when they need it, enabling faster resolutions and maintaining that all-important personal touch that corporate travellers expect.

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/ Features

Made for the way TMCs work

Whether you're managing high volumes, complex itineraries, or stretched resources, LokulusTravel is designed to help travel teams do more—with less.

  • Real-time Reporting, Analytics & SLA Insights
  • Shared Inbox and Enquiry Management
  • AI-Driven Work Distribution
  • Self-Service
  • Omnichannel Support
  • Compliance, Security, and Data Retention Management
View Full FeaturesPricing
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/ Next

Ready to leave shared inbox chaos behind?

Switching to automated work distribution isn’t a leap — it’s a smart, strategic step forward. With Lokulus, you’re not just adopting new tech — you’re gaining a partner that understands travel operations and helps you scale with confidence.

Got questions? We’re here when you’re ready — no pressure, no jargon, just straight answers.

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